? Bug with captcha in Genshin Impact 2.1 on PC: the picture won't load, how to solve the problem?

1 sep 2021 at 8:15

On the day of the major Genshin Impact 2.1 update, the probability increases that you will encounter some errors/bugs during or after the technical work.

In this guide, we will tell you how to fix the Genshin Impact 2.1 captcha endless loading error. Let's go!

How to Fix Captcha Endless Loading Error on PC in Genshin Impact 2.1

These methods also work for fixing errors 638, 1005, 4201, 4206, 4209 in Genshin Impact

If you are having trouble logging in, specifically with captcha loading, we suggest you do the following:

Reboot your computer, it may be as simple as that.

Install the Cloudflare 1.1.1.1 app if you are using Windows 8/10.

This app has two solutions, one of which will disable your DNS and the other will change it. Just download, run and open the Genshin Impact launcher!

The last method should work, but if not, you will have to configure the DNS manually.

Author: Niysha

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